FAQ
Everything You Need to Know
1. What services does Tamani Home Healthcare provide?
Tamani Home Healthcare provides a range of professional healthcare services including doctor on call, nursing care, physiotherapy, elderly care, and rehabilitation support. Services are delivered across approved locations such as private residences, hotels, offices, and other suitable care environments.
2. Who provides the care?
Our Team includes Doctors, Registered Nurses and Physiotherapists
3. Where are services provided?
Care can be provided at home, hotel, workplace, or other approved locations, depending on the patient’s needs and service availability
4. Do you provide emergency services?
No. Tamani Home Healthcare does not provide emergency services. In case of a medical emergency, patients or caregivers should contact emergency medical services immediately.
5. Is a doctor’s prescription required?
A doctor’s prescription is required for certain services such as medication administration, physiotherapy, wound care, or any treatment involving clinical intervention. Our team will guide you if documentation is needed.
6. How can I book an appointment?
Appointments can be requested by phone, WhatsApp, or through our website. Our team will confirm availability and share the appointment details once scheduling is finalized.
7. Can services be scheduled on a daily or long-term basis?
Yes. Services can be arranged as one-time visits, daily visits, or long-term care packages, depending on individual requirements and care plans.
8. Are your services suitable for senior citizens?
Yes. Tamani Home Healthcare offers structured care packages designed to support senior citizens, including regular nursing visits, monitoring, assistance with daily activities, and care coordination.
9. Are medications and medical supplies included in the service fee?
Medications, consumables, and medical supplies are not included unless specifically mentioned in the service agreement. These are charged separately based on actual usage
10. Do you work with insurance providers?
Some services may be eligible for insurance coverage, subject to the patient’s insurance policy and approvals. Our team can assist with basic guidance, but coverage confirmation rests with the insurance provider
11. How do you ensure patient confidentiality?
Patient confidentiality is a core priority. All staff adhere to strict data protection and privacy protocols, and patient information is handled securely and professionally at all times.
12. Can services be rescheduled or cancelled?
Yes. Requests for rescheduling or cancellation should be communicated in advance. Applicable terms will be shared at the time of booking.
13. What are your working hours?
Our standard working hours are 9:00 AM to 6:00 PM. Services outside these hours may be arranged subject to availability.
14. How do I know which service is suitable for me or my family member?
Our care coordinators will discuss your requirements, review available options, and recommend an appropriate service based on the information provided.
15. How can I contact Tamani Home Healthcare?
You can reach us via phone, WhatsApp, or through the contact form on our website. Our team will be happy to assist you.